Returns & Exchanges

Southern States Cooperative is committed to your satisfaction and stands behind the quality of our agricultural and home products. If you are not completely satisfied with your purchase, you may return most items within 30 days for a full refund or exchange.

Return Process

• 1.
  Verify Eligibility

  Ensure the item is in its original packaging, unused, and accompanied by the original sales receipt or proof of purchase.

• 2.
  Initiate Your Return

  Visit your local Southern States retail location or contact our online customer support team to receive a Return Authorization number for shipped orders.

• 3.
  Package Your Item

  Securely pack the merchandise to prevent damage during transit and include all original manuals, parts, and documentation.

• 4.
  Receive Refund or Exchange

  Once the item is inspected and processed, we will issue a refund to your original payment method or facilitate a product exchange as requested.